Beverly Lopez
Davenport, FL 33837
Follow
Praises

Praises help jobseekers showcase strengths and stand out to employers.

Work experience
Disney Vacation Club
Inbound call center

I assist our home owners book their magical vacation
at their home resort, whether it be in English or in Spanish I assist with all
their magical needs, transportation pick up and drop off to and from the
airport to their home any extras they may need ticket purchases dining
reservations cancellations go the extra mile to be sure my members
would not lose any points giving them the personal attention my owners
deserve


ALORICA-WEST AT HOME
Inbound Call center

assisted members with submitting insurance claims
to be paid.40-60 calls per shift. Assisted in ordering lost or stolen
FSA/HSA Cards, assisted with denial letters and appeals

PUBLIX SUPERMARKET

Assisted in cash handling and deposits of all tills for cashiers, worked in
front cash office, Opened and Closed the store, handled customer service
issues, Western Union/Cashed Checks/Money Orders etc.,

Exploria Resorts

Customer/Owner services)
07//01/16-07/20/17

Inbound Call center, assisted members (owners) with Making
reservations for the resorts, Cruises, Car rentals, assisted in taking
payments for packages and upselling tickets to theme parks, upgrades to
the rooms and car rentals, also made confirmation calls for guests due to
arrive within 2 weeks.

Education
LAWRENCE HIGH SCHOOL
High School