Cully Waggoner
Miami, FL 33186
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Praises

Praises help jobseekers showcase strengths and stand out to employers.

Work experience
Operations Customer Service Rep., Alorica

AT Customer Loyalty Group. Assist AT customer retention, satisfaction and upsell of AT services.

Trainmaster, Engineer and Conductor, Orlando Northwestern RailwayI oversaw all aspects of train operations on The Polar Express Train Ride at the Gold Coast Railroad Museum.


Orlando & Northwestern Railway
Trainmaster, Engineer and Conductor,

I oversaw all aspects of train operations on The Polar Express Train Ride at the Gold Coast Railroad Museum.

Alorica
Operations Customer Service Rep.,

Assist Federal Employees and Military with Open Enrollment with Dental and Vision plans for BeneFeds.

Operations Customer Service Rep

Assist Federal Employees and Military with Open Enrollment with Dental and Vision plans for BeneFeds.

Direct Technology Group
Account Executive

Sales Representative of IT Hardware, Software and Solutions to Small to Medium Level Businesses and local State and Government accounts. Outbound sales calls, prospecting, proposals, order placement

Direct Technology Group
Account Executive

Sales Representative of IT Hardware, Software and Solutions to Small to Medium Level Businesses and local State and Government accounts. Outbound sales calls, prospecting, proposals, order placement

Inktel Contact Center Solutions
Team Lead, Walmart.com,

Responsible for implementing Walmart’s Customer Service techniques for Walmart.com Customers in order to meet company objectives.
Acting Operations Supervisor January to March 2014 and again November to December 2014.

Walmart.com, Inktel Contact Center Solutions
Team Lead
Acting Operations Supervisor
InfoTel Distributors
Account Manager

I generated 2 million in sales annually to dedicated computer reseller accounts nationwide.

InfoTel Distributors
Account Manager

I generated 2 million in sales annually to dedicated computer reseller accounts nationwide.

Dadeland Dodge, Inc
Business Development Manager

Managed Internet Sales Dept. and maintained Salespeople, Leads, Dealership Websites, Web Page Design and Copy Writing.

Orlando and Northwestern Railway
Trainmaster Engineer
Traits
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Communicator
I am able to effectively and respectfully communicate with superiors, colleagues, and staff.
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Creative
I have great ideas and am able to think outside of the box.
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Credible
I am truthful and believable.

Education
Robert Morgan Educational Center and Technical College

• Air Conditioning, Refrigeration and Heating Technology I and II


American Ladder Institute
Gold Coast Schools
Certificate, Life and Health Insurance.

• Life and Health Insurance. State of Florida 2-15 License: Life, Health and Variable Annuity Insurance

Miami Dade Community College
Southwest Miami Senior High School
High School
Certifications & licenses
Ladder Safety
American Ladder Institute

• Stepladder Safety
• Single and Extension Ladder Safety
• Articulated Ladder Safety
• Mobile Ladder Safety

More information

• I have strong interpersonal, written and verbal communication skills and high proficiency in computers and technology.
• I have analytical skills and problem-solving abilities and a very strong work ethic, dependable and a team player mentality.